About the Company:
Open is home to a bunch of hustlers who are building a business banking platform that is fast changing the way businesses bank & manage their finances. Being the world’s fastest growing SME neobank, we are constantly trying to push boundaries at offering hearty customer-experiences.
We’re home to some of the smartest & brightest 100+ minds in the fintech space who’ve previously worked at big ventures like Citrus Payments & PayU. We’re backed by Tiger Global, 3one4 Capital, Unicorn India Ventures and leading Japanese VCs like Recruit.
We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of highly motivated and expert team which has made a mark as a high end technical consulting
What you'll be doing:
- Merchant onboarding with KYC verification and compliance checks
- Merchant account activations
- Merchant account changes as per request from the sales team and merchants
- Query resolution for our internal teams
- Adhering to operations guidelines for activation and query resolution
- Maintaining TAT as per SLA for the process
What you'll bring along:
- Minimum 1+ years of relevant experience in Back End Operations, preferably from a fintech background
- Process oriented, proactive and result driven individual
- Strong interpersonal skills and the ability to understand the merchant’s requirement before the account is activated
- Should have basic knowledge of payment gateway industry
- Need Good knowledge about KYC, document verification according to merchant business entity
- Well versed in excel and word
- Language:- English, Hindi and any other languages will be added an advantage
- Effective Communication Skill
What we offer:
- Opportunity to work in an agile environment with lean processes (fast and small iterations).
- Initiate the development of new processes and solutions. We will give you the opportunity to realize your ideas and shape your own way of working.
- Strong technologies and the latest stable versions
- A product that makes our customers’ life easier
- A constant supply of Tea, coffee, water and snacks to keep you healthy